- Secure online payments provided by 2Checkout.com, Inc.
- Online payment services provided by 2Checkout.com, Inc.
- 2Checkout.com, Inc. is the global e-commerce solution for International Power Website.
TERMS OF USE
During the check out process, No information submitted by a buyer will be used for any other purpose than to complete a transaction or address a customer service concern.
1. All our signups go through a stringent fraud detection process. Our
verification department would cross-check all the information given during
the signup. This is done to establish that the account holder is aware of
what they have purchased as also the fact that the signup has been made with
their knowledge. All the accounts are setup only after confirming the
genuinely of the signup.
2. Payments: We accept the following types of payment:
* Debit/Credit Card (VISA, MasterCard, American Express, Discover,
Switch/Solo, UK Maestro)
* PayPal
* 2checkout
3. Billing Cycles
We accept monthly, quarterly, semi-annual & annual payments. Our shared
hosting plans can also be paid bi-annually.
4. Accounts paid for by wire transfers & bank transfers would be setup only
after we get proof of the payment being done. A copy of the receipt of the
payment has to be sent to our billing department. Customers may scan the
receipt or take a screen-shot of the same & email it as an attachment to
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. Such accounts would be setup after the copy of the bank
/ wire transfer receipt is received.
5. We require a written authorization in the form of an email for requests
to change billing cycles, contact email address & cancellation / termination
of services. Requests on live-chat or the toll free number for the same
would not be accepted.
6. Account renewal reminders will now be sent 15 (Fifteen) days before the
actual renewal / due date as opposed to 10 (Ten) days duration earlier. This
is done to ensure that our clients get enough time to make payment(s). A
second reminder will be sent before the due date and the third & final
reminder would be sent on the day of renewal.
7. A grace period of 5 (Five) days will be given to all unpaid accounts past
the renewal / due date. The hosting service will be suspended on the 6th
(Sixth) day of the account being past due and a notification email would be
sent informing about the suspension of service. Backup, if purchased /
applicable, will be provided only after the dues are paid during the
suspension period, i.e. between 6th and 10th days (both days inclusive) of
account being past due.
8. We would allow up to 5 (Five) days after the account has been suspended,
for the renewal fee / dues to be paid. The account will be terminated
permanently and all data held within that particular account will be deleted
from the server once this period of additional 5 days is over. Under no
circumstances would a backup be provided to the client after termination.
9. We have a 30-day money back guarantee period within which the customer is
free to cancel their service & claim a refund of the charges paid. However,
domain registration charges, domain transfer charges & dedicated servers do
not come under the purview of this 30-day period. All additional features
added to an account are charged according to the Billing Cycle. Additional
items are non-refundable. The refund does not cover the followings:
* Dedicated Servers
* eNlight Cloud
* Domain Registrations
* SSL Certificates
* Dedicated IP Addresses
* Additional Add-ons
* Any additional over-usage
* Any control panel charges / anti-virus program charges
10. If the domain registration expires due to auto-renew being disabled,
please notify us immediately and we will try our best to renew the domain
name for you. However should it come to the time when the domain has already
been pushed into the redemption period then you will be responsible for the
onetime payment of redemption fee & the renewal charges of the domain to
renew your domain (this is the amount charged by our registrar, eNom).
11. A pro-rated refund is given in case of cancellations within the next due
renewal. Only charges for the un-used period would be refunded. If the
cancellation request is received within six to zero days before the renewal
date, this cancellation request will be effective on the following billing
cycle and charges for the current month will apply.
12. Charge Backs: Ipwsite does not allow charge backs to occur to its
merchant accounts and contracts with VISA/ MASTERCARD International,
American Express and its Discover Financial services. It is not recommended
to initiate a charge back hence customer agreed to the billing policies
(this document) and the terms and conditions as outlined in this document
and Ipwsite will use this document and customers agreement at the time of
the order to wholeheartedly fight a charge back and/ dispute.
If the customer has supplied a valid reason for a refund, Ipwsite will
gladly apply this refund only if the requirements specified above are met.
Any dispute/ charge back attempts will immediately result in suspension of
the web hosting account and another charge will be applied the customer’s
credit card under the same order/ authorization number. Any customer, who
provides a credit card charge back in response to a bill and/or order placed
at Ipwsite, will be subject to collections and legal action.
Charge backs are never an acceptable means of attaining a refund. By
ordering an account you are bound by these terms and conditions and must
follow and agree to them. The following amounts will be applied for all
charge backs: £25.00 Charge back processing fee, £100 penalty for charge
back usage. In addition if collections action is required a 22% collections
fee will be assessed as well for the total amount.
13. Accounts terminated due to any hosting violation, breach of our policies
(TOS & AUP) are not entitled to any sort of refund what-so-ever. Instances
where ipwsite.com has had to delete or terminate accounts (after having
evidence to substantiate the charges / violations) due to complaints of
copy-right infringement, internet watchdog complaints would also not be
entitled for any refund at all.
14. Billing Information : You can update your billing information from the
Members Area. If in case , you do not have the access to change for some of
the information, you need to contact our Billing Department via Helpdesk &
the changes would be done in 24 hours. Periodically it may become necessary
for us to contact our customers regarding account status. If the information
provided to us is not current, it may lead to a failure to receive notices.
Customers are solely responsible for keeping all personal and billing
information current at all times. We are not responsible for actions that
are taken as a result of a customer's failure to respond to our notices.
15. At any point of time, in cases where compensation has to be given for
not having been able to provide the services guaranteed on the website, the
amount would not be more than 1 month's hosting fees.
16. Only first time sign-ups are eligible for refunds & the 30-day money
back guarantee period.
Terms and Conditions
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Web Hosting Terms and Conditions
YOU ARE FULLY RESPONSIBL FOR YOUR CONTENTS' AND CONTEXTS' OF ALL YOUR WEBSITE(S),
RESELLER HOSTING(S),VPS(S), SERVER(S).
In order to maintain our system integrity and resources we expect our customers to act responsible. When you use any ipwsite.com services, in any form, you automatically agree to the following Conditions.
We reserves the right to suspend or cancel a customer's access to any or all services we provided when we decide that the account has been inappropriately used. In short:
No adult content (Pornography)
No online gambling
No Spam, No unsolicited e-mailing
No Warez, cracks, copyright infringement
Specific Acceptable Use Policies
Server abuse
Any attempt to undermine or cause harm to a server, or customer, of us is strictly prohibited.
Unauthorized use of other people's accounts or computers
We will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include "internet scamming" (tricking other people into releasing their passwords), password robbery, security hole scanning etc.
Any unauthorized use of accounts or computers by a customer, whether or not the attacked account or computer belongs to us, will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and civil or criminal legal action, depending on the seriousness of the attack.
Abuse of Unlimited Traffic and/or Unlimited Storage
Our customers are privileged to be offered unlimited traffic and/or unlimited storage for their web sites. The intention is to provide a large space to serve web documents, not an offsite storage area for electronic files. All (90%) of your web pages (html) must be 'linked' with files (.GIF, .JPEG, etc.) stored on our server. Web sites that are found to contain either/or no html documents, a large number of unlinked files are subject to warning, suspension or cancellation at the discretion of our management. Any customer who violates our Policies in abusing either space/site transfer will be notified and given 2 days to remedy the problem. If the problem is not resolved within the allotted 2 day period, the client will be billed for the overages.
To maintain the integrity of our service the following limitations apply:
Sites with Banners, graphics or cgi scripts running from their domain used on other domain
Sites with picture galleries (This is any site where 50% of the files transferred is graphics)
Sites offering download files or archives. (This is any site where more than 50% of the monthly traffic is from file downloads)
Sites using more than 30% of system resources, included but not limited to CPU and memory
For those that do not qualify for the unlimited service, traffic will go unmonitored until you reach 2GB per month. Thereafter, extra data transfer cost of $20.00/1GB/month will be billed to your account.
We will be the sole arbiter as to what constitutes a violation of this provision
Commercial advertisements with e-mail
Unsolicited commercial advertisements are not allowed in e-mail, and will likely result in account suspension or cancellation.
Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account suspension or cancellation. See the newsgroup or mailing list's charter for whether advertising is allowed or not. "Spamming," or sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such.
Sending a message, especially an advertisement, to more than five or six recipients, is by itself spamming unless the individuals have specifically requested to be added to a mailing list on that topic. E-mail is a person-to-person medium, not a broadcast medium.
Chat Rooms
We do not allow clients to install their own chat rooms, without approving it with the Support Team. Most chat rooms tend to be large system hogs and we cannot allow it as an account option. However, we do provide a choice of Java chat rooms for a small extra charge that will more than fill your needs and run without hindering the performance of the machine for others. Note: Parachat chat rooms do not apply to this rule. They are perfectly fine to install.
Background Running Programs
We may allow programs to run continually in the background. These are considered on a one-to-one basis and an extra charge will be incurred based on system resources used and operational maintenance needed.
IRC
We do not allow IRC or IRC bots to be operated on our servers.
Payment Policies
All accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts and major account changes. All pricing is guaranteed for the term of pre-payment. We reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies us in writing for a request for termination of services.
Cancellation
We reserve the right to cancel service at any time. All fees paid in advance of cancellation will be pro-rated and paid by us if we institute our right of cancellation. Any violation of policies which results in extra costs will be billed to the customer (i.e. transfer, space etc.)
All of our web hosting plans are backed by a 30 day money back guarantee. If you are not completely satisfied with our services or support within the first 30 days of your contract, you will be given a full refund of the contract amount including setup fees but excluding overages. Domain Registration fees are not refundable at all. If the web hosting plan includes a free domain name registration, when cancelled an amount equal to the regular domain name registration fee will be charged. For web hosting contracts of 3 months or less, the full contract amount less any domain registration fees and overages will be refunded if we are notified within the first 30 days following activation. No refund is available after the 30th day. For web hosting contracts longer than three months, a refund equal to one half of the contract amount less any domain registration fees and overages will be given if we are notified prior to the first day of the second half of the contract term. For example, on a twelve month contract we must receive the notice of cancellation prior to the first day of the sixth month of the contract. No refunds will be given once the second half of the contract term has begun. This policy does not apply to any additional services such as overages, additional disk space, additional pop accounts, etc. Due to security concerns, all account cancellations must be done in writing via fax or by post with a valid signature of the primary contact of the account, account name, reason for cancellation. We also accept account cancellation submitted from the registered email address of the account holder. Phone requests will not constitute acceptance of any cancellation. If payment was made by check or bank transfer, payment will be made by company check within 15 days of receipt of cancellation.
Lawful Purpose
We reserve the right to refuse service to anyone. Customers may only use our servers for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. We expressly forbid anyone from using servers for the propagation, distribution, housing, processing, storing, or otherwise handling in any way lewd, obscene, or pornographic material, or any other material which we deem to be objectionable, including, but not limited to, pornography, satanic materials, and any and all materials of an adult nature. The designation of any materials as such described above is left entirely to the discretion of our management.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against us, our agents, our customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold us harmless against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with our servers; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from our servers.
Disclaimer
We will not be responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for services we provide. We disclaim any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by our Web hosting service and our employees. We reserves the right to revise the policies at any time.
All end-users, resellers and dedicated servers of us must adhere to the above policies.
Failure to follow any term or condition will be grounds for immediate account deactivation. |
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